Got a question? Call us:  Ph 09 636 6100 

Frequently Asked Questions

Do you do pick up and delivery?

   We are able to. Call us to make arrangements.

I’ve got annoying white haze and rings on my coffee table. Can you fix this?

   These white marks are generally caused by heat or water damage, liquids, pizza, etc. We can refinish and get rid of the rings and marks. Black rings usually signify damage to the wood itself which we are also able to restore. We can do a prior consultation to assess the damage.

Can you make the colour of a piece of furniture match the rest of my furniture?

   We specialise in custom colour matching and professional finishes! We work with excellent paint and varnish suppliers to bring you the widest variety.

Do you work with antiques?

   Of course! Restoring your antiques can increase their worth and actually preserve them for longer.

I’ve placed a claim with my insurance company on my damaged furniture. Can you work with my insurer?

   Absolutely, we are an approved repairer for all the major insurance companies in Auckland, as well as relocation companies. We can connect with your insurance company or assessor, hassle-free.

My table/chair has broken, should I bring it in for repair?

   Don’t toss your furniture away! Depending on the extent of the damage, it can most likely be repaired! Consult with us before you get rid of a whole dining suite due to one or two broken items.

My marble table has cracked, can you fix this?

   Yes, we also work with marble and can do marble repairs.





What about upholstery?

   We can coordinate with our upholstery partners to get your furniture refinished and reupholstered professionally.

I’ve got some artwork that needs restoring, do you also work with art?

   We do art restoring!

What about special materials such as glass, leather, ceramics, etc.?

   We do work on all these and more. Contact us so we can assess the repair.

I’ve brought in my furniture to Dovetail and it looks incredible! How do I care for it now?

   We will advise you on the maintenance of your furniture to suit the item’s need.

What can’t you do?

   Bring world peace, but we can bring you peace of mind knowing you have all you restoration and repair needs covered.

Still have a question?

 Leave us a message on our contact page!